A consultant read back her own description of her work and stopped.
"I've described it in terms of the activity of it. I have not said what is the purpose."
She had found the problem herself. Most of the page said what she would do. Almost none of it said what the buyer would keep.
You may have a proposal, a renewal, or a retainer going to a buyer before the year closes. The buyer is the person who signs. The buyer will think it is paying for what that page describes.
Why it lands
If your proposal reads like a job description, this is that moment. None of this is a personal failing. Job descriptions teach everyone to describe work by its tasks.
The belief that stops you
"The buyer needs to see how much work this is." Effort reads as cost, not value. A list of activities invites the buyer to price each one. Then the buyer cuts the ones it thinks its own team could do.
The steps
- Pull the page the buyer will read. (15 minutes) The scope section of the proposal, the renewal summary, or the paragraph that describes your work. Print it or copy it into a blank document.
- Mark every activity verb. (15 minutes) Facilitate. Manage. Review. Coordinate. Support. Conduct. Example: "Facilitate weekly check-ins with the product team."
- Ask "so that what?" until the answer is something the buyer keeps. (30 minutes) Example: weekly check-ins, so the team catches delays early, so the launch date holds, so first-quarter revenue arrives on schedule.
- Rewrite each line purpose first, activity second. (30 minutes) Example: "Your first-quarter launch date holds. Weekly check-ins catch delays in the week they start."
- Cut the lines with no answer. (10 minutes) If "so that what?" never reaches something the buyer keeps, the line is overhead. Move it to an appendix or delete it.
See the difference? The work did not change. The page now says what the buyer is buying.
Translation: activity tells the buyer what you will do. Purpose tells the buyer what it keeps.
The example
An illustration, not a client case.
Before: "Conduct quarterly compliance reviews, coordinate with department leads, and prepare summary reports." After: "Your next audit closes without findings. Quarterly reviews find the gaps first, and each department lead gets a summary."
The first version lists three tasks. The second names one outcome, then shows the tasks that produce it.
Your template
The decision: ____________ (proposal, renewal, retainer) The person who signs: ____________ The date it is due: ____________ Activity line: ____________ So that: ____________ So that: ____________ What the buyer keeps: ____________ Rewritten, purpose first: ____________ (Repeat for each line. Cut any line with no answer.)
What the record does not do
The rewrite names what the buyer keeps. It does not say what that is worth to this buyer in dollars.
That number comes only from valuing the documented record of those outcomes. Not from adding up the hours behind each activity.
Before the proposal or renewal goes to the buyer, rewrite every line purpose first. Then have the outcomes valued before you set the fee.